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Version: v4.10 Stable

Reset a user's password

As an administrator, you can reset another user's password from the Users management screen. This generates a one-time reset link rather than setting a new password directly, so the user's existing sessions stay active until the link is used.

  1. Click Users in the left sidebar.

  2. Click the user whose password you want to reset.

  3. Click .

  4. Click again to confirm in the dialog that appears.

  5. In the Reset Password Link popup, click to copy the link.

  6. Send the copied link to the user. The link is only shown once. If you close the popup without copying it, repeat this flow to generate a new one.

You can also start this flow from the row actions menu next to a user in the Users list.

Effect on the user's sessions and access keys​

Clicking only generates the link. It doesn't change the user's password, and it doesn't affect their existing sessions or access keys.

The password only changes when the link is opened and a new password is submitted, whether that's by the user themselves or by you on their behalf. At that point:

  • All of that user's existing access keys are deleted, including browser sessions on other devices, CLI sessions, and any API tokens they generated.
  • If the user is logged in elsewhere at that moment, that session ends immediately, and they need to log in again with the new password.

Change the password immediately​

A reset link only takes effect once it's used. To force an immediate password change and session invalidation without waiting on the user, reset the password directly from the CLI instead:

vcluster platform reset password --user=<username>

This works for any user, including the admin account, and deletes that user's existing access keys right away, the same as the reset link does once it's redeemed.